Speak French? Work Remotely from Greece! | Global Payments Customer Support

Remote, Greece (candidates must be based in Greece) | French (native/C1) | 1,045.72 € gross/month + up to 200 € bonus | 8-month contract

The Opportunity

Support French-speaking customers of a global payments leader by phone, chat, and email, from your own home. Start on the front line, then grow into back-office work.

Why You'll Want This Job

• Work from home: remote, with relocation support available for candidates outside Greece
• Earn more: up to 200 € productivity bonus on top of your base salary (subject to targets)
• Built-in raises: 1,100 € gross after 12 months, 1,150 € gross after 3 years
• Proper training: a 2-week nesting period, with the first week on-site in Athens
• Grow your skills: move from frontline support into back-office tasks and gain financial services experience
• Global team: work with an international brand and about 10 professional client tools

What You'll Do

• Help French-speaking customers with lost or stolen cards, card benefits, rejected purchases, and balance checks
• Log every interaction accurately in the CRM
• Handle around 10-20 cases per day
• Later, take on email and social media support

You're a Great Fit If You Have

• Native-level or C1 French
• B1 English
• 2+ years of call center experience (financial services is a big plus )
• Strong written communication, good PC skills, and multitasking ability

Good to Know

• Rotating shifts on a 24/7 account, including about two weekends per month and occasional night shifts
• 8-month contract

Ready to Apply?

Send your updated CV in English. We'll contact you with the next steps.