Player Support Specialist – German & English

Location: Sofia, Bulgaria
Languages: German & English
Salary: €1,585 gross/month
Start Dates: 23 & 30 November 2026
Work Model: On-site | Relocation available

About the Role

Join an international gaming support team assisting players of popular games such as League of Legends and Valorant. You'll help gamers resolve issues and enjoy a smooth gaming experience through email-based customer support.

Key Responsibilities

• Provide customer support exclusively via email.
• Assist players with gaming-related questions and issues.
• Deliver clear, professional, and helpful responses.
• Ensure a positive player experience.

Requirements

• German and English language skills.
• Strong written communication and problem-solving abilities.
• Customer-focused attitude and interest in gaming.
• Flexibility to work rotating shifts.

Working Conditions & Benefits

• Schedule: Monday–Sunday, rotating shifts covering 24 hours.
• Training: 5 weeks.
• Relocation support available.
• Email-only support – no phone calls.

Important Info: Candidates must have the necessary valid work permit/right to work in Bulgaria/EU.

Recruiter Contact

Alexander Glogar
Recruiter | Cross Border Talents
alexander.glogar@cbtalents.org
WhatsApp: +43 676 51 66 005