Customer Support Specialist French & English (On-site in Sofia, Bulgaria)

Looking for an exciting new opportunity where your language skills and people-first mindset can truly shine?

Join a leading company in the Customer Experience (CX) industry and become part of a team that values growth, support, and collaboration.

We're hiring a Customer Support Specialist with French and English, based in Sofia, Bulgaria and if you're currently outside the country, we'll support your relocation!

In this role, you will:

• Deliver outstanding client service

• Contribute to excellent customer experience and satisfaction

• Identify and assess customer needs

• Provide assistance with general inquiries, product support, and troubleshooting via phone, email, chat, or ticketing system

No prior experience in a similar role? No problem!
If you're fluent in French and English and have excellent communication skills, you're exactly who were looking for.

What we offer:

• Fully paid training

• Stable employment and career growth opportunities

• Attractive salary package

• Additional health insurance

• Access to 50+ benefits and services

• A positive and diverse international working environment

• Ongoing support and learning opportunities

• Employee referral bonuses

• Relocation package for candidates outside Bulgaria

We care deeply about our people. We invest in your well-being and future growth, while fostering a culture that values teamwork, learning, and fun.

Think this is the right fit for you? Apply now and lets grow together!