Customer Support Specialist (Polish speaking)

Location: Sofia, Bulgaria (Relocation support available)
Job Type: Full-time

Are you ready for your next big career move?

Do you want to put your language skills and people-first mindset to work in a role where you can truly make a difference? Join a leading company in the Customer Experience (CX) industry and become part of a team that values growth, support, and collaboration.

We are currently hiring a Customer Support Specialist with Polish and English to join our team in Sofia, Bulgaria. If you're based abroad, we'll support your relocation so you can start your new journey with us.

What You'll Do

• Deliver outstanding customer service across multiple channels (phone, email, chat, ticketing system).

• Assist with general inquiries, product support, and troubleshooting.

• Identify, assess, and respond to customer needs quickly and effectively.

• Contribute to overall customer satisfaction and a positive user experience.

Who Were Looking For

• Fluency in Polish and English (written and spoken).

• Strong communication and interpersonal skills.

• Problem-solving mindset and ability to handle diverse customer needs.

• No prior experience? Thats okay! If you bring the language skills and motivation, we will provide the training.

What We Offer

• Fully paid training program.

• Stable employment with opportunities for career progression.

• Competitive salary package.

• Additional health insurance.

• Access to 50+ benefits and services.

• A positive, diverse, and international working environment.

• Ongoing support and continuous learning opportunities.

• Employee referral bonuses.

• Relocation package for candidates moving to Bulgaria.

Why Join Us?

We care deeply about our people. From investing in your professional growth to supporting your well-being, we foster a culture built on teamwork, learning, and mutual success.

Ready to grow your career with us? Apply today and become part of our team!