About the job German Client Support Specialist - Lisbon
Are you fluent in German? Ready to start a new adventure in sunny Lisbon? Were looking for German-speaking talent to join one of the most recognized customer experience teams in Portugal, supporting a well-known brand in the tech & payments sector!
Whether you're already in Portugal or looking to relocate, this is your opportunity to work with a leading global company, gain valuable international experience, and grow professionally all while enjoying life by the beach.
Whats in it for you?
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Competitive salary + performance bonuses
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Paid training & continuous development
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Relocation support (flights + accommodation if you're moving from abroad)
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Modern, international office in vibrant Lisbon
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Work schedule: rotational shifts (Monday to Saturday)
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Private health insurance & other benefits
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Real career growth opportunities
What will you be doing?
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Assist German-speaking customers via phone, email, or chat
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Handle account queries, product troubleshooting, and service questions
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Deliver a positive and solution-oriented customer experience
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Follow company guidelines and meet performance KPIs
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Work as part of a friendly and dynamic international team
What do we need from you?
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German at a C2 level
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English B2+ for internal communication
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Great communication and active listening skills
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Ability to stay calm and helpful under pressure
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Motivation to grow in a customer-focused career
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EU passport or valid work permit for Portugal