Finnish Customer Service Specialist

Location: Lisbon, Portugal (On-site only)
Languages: Finnish
Eligibility: Must be currently based in Lisbon, Portugal

We are currently hiring Customer Service Representatives to join an international support team based in Lisbon. This role is focused on delivering high-quality customer support in a structured and professional environment.

This position offers the opportunity to work within a multicultural team supporting global customers while developing your career in customer service operations.

What You Will Do

• Handle customer inquiries via phone, email, and chat in Finnish

• Provide accurate and timely customer support

• Assist customers with issue resolution and service-related questions

• Escalate complex cases to relevant internal teams when required

• Maintain proper documentation of customer interactions

• Ensure high standards of customer satisfaction and service quality

Requirements

• Finnish communication skills required

• Currently based in Lisbon, Portugal

• Strong communication and problem-solving skills

• Customer-oriented mindset

• Ability to work in a structured support environment

• Previous customer service experience is an advantage but not mandatory

What We Offer

• Competitive salary package

• Performance-based bonus system

• Structured training and onboarding

• Career development opportunities in an international environment

• Supportive and multicultural team culture

If you are interested in building your career in customer service within an international team based in Lisbon, we would like to hear from you.