Dutch Customer Service Representative – Bol.com|Lisbon(Remote)

Are you ready to build your career with one of the largest e-commerce platforms in Europe? Join our dynamic team as a Dutch Operations Customer Expert for Bol.com and enjoy the flexibility of working remotely with complete peace of mind!

What You'll Do

• Assist online shoppers with orders, deliveries, payments, and product inquiries via phone and email.
  
• Provide friendly, top-tier troubleshooting and solutions to customer questions.
  
• Act as a reliable point of contact for external platform sellers.
  

What We Offer

• Work Location: 100% Remote flexibility.
  
• Flexible Hours: Part-time or full-time options available (Rotational shifts, Monday–Sunday between 07:00 and 23:00).
  
• Competitive Salary & Bonuses: Up to €1,434.82 gross monthly cash compensation for full-time.
  
• Accommodation Support: Optional company-provided apartment benefits.
  
• Perks & Benefits: Health insurance included from day one, monthly meal allowance, performance/productivity bonuses, and holiday/Christmas bonuses.
  
• Paid Training: Comprehensive 6-day fully compensated onboarding program to set you up for success.
  

Requirements

• High School Diploma.
  
• Strong communication skills and a passion for helping people.
  
• Readiness to complete two quick online screening assessments.