Dutch/English Customer Support Specialist

About the Role
Support Dutch and English-speaking customers and help them resolve their questions quickly and with confidence.

What You'll Do

• Support customers via phone, email, and chat
• Resolve account, payment, and service inquiries
• Troubleshoot issues with clear, accurate solutions
• Document cases and escalate complex issues
• Aim for first-contact resolution and high customer satisfaction

What You Bring

• Fluent/Native Dutch and English, written and spoken
• Customer service experience is a plus
• Strong communication, empathy, and problem-solving skills
• Comfort with CRM systems and digital tools
• Legal right to work in the country of employment

What We Offer

• Paid training
• [Work model line]
• Career growth opportunities
• Supportive team and regular coaching
• Performance recognition
• Stable employment contract