Rent-a-Car Customer Service Consultant – Italian & English

Location: Sofia or Plovdiv, Bulgaria
Languages: Italian & English
Salary: €1,350 gross/month
Start Date: 13 November 2026
Work Model: On-site

About the Role

Join an international car rental customer service team! You'll assist Italian-speaking customers with rental-related enquiries, providing professional and efficient support via phone and email.

Key Responsibilities

• Handle customer enquiries through phone and email.
• Assist customers with car rental services and related questions.
• Resolve customer concerns professionally.
• Deliver excellent customer service and maintain customer satisfaction.

Requirements

• Italian and English language skills.
• Strong communication and customer service skills.
• Problem-solving abilities and attention to detail.
• Comfortable handling phone calls and emails.
• Customer-focused and proactive attitude.

Working Conditions & Benefits

• Schedule: Monday–Friday, 09:00–19:00 (operating window).
• Training: 3 weeks.
• Relocation support available for Sofia.
• No relocation package for Plovdiv.

Important Info: Candidates must have the necessary valid work permit/right to work in Bulgaria/EU.

Recruiter Contact

Alexander Glogar
Recruiter | Cross Border Talents
alexander.glogar@cbtalents.org
WhatsApp: +43 676 51 66 005