French-speaking Social Media Moderator

Job Title: French-speaking Social Media Moderator (On-site/Hybrid in Budapest, Hungary)

Location: Budapest, Hungary (On-site or Hybrid)

Job Type: Full-time

Salary: Competitive salary + benefits

About Us: We are a leading global company that is committed to creating positive and engaging online environments for users worldwide. We are currently looking for a French-speaking Social Media Moderator to join our team in Budapest. If you're passionate about online communities and social media, and you're driven to ensure a safe and welcoming digital space, we want to hear from you. This role offers both on-site and hybrid working arrangements.

Role Responsibilities:

• Monitor and review French-language content across multiple social media platforms, ensuring compliance with company guidelines.
• Identify, assess, and take action on harmful, inappropriate, or offensive content to maintain community safety.
• Actively engage with users by responding to comments, queries, and posts in a polite and professional manner.
• Collaborate with various teams to ensure content accurately reflects the brand's voice and messaging.
• Provide timely and effective solutions to user concerns and maintain a high level of user satisfaction.
• Identify patterns in community behavior and suggest improvements to enhance engagement and the overall user experience.
• Conduct regular reviews of social media content to ensure quality and consistency.
• Keep up with social media trends, new platforms, and content moderation best practices to adapt quickly to changes.
• Foster a positive community by promoting respectful interactions and handling sensitive topics with care.

Requirements:

• Proficiency in French (both written and spoken); a good command of English is also required.
• Previous experience in content moderation or social media management is highly desirable.
• Familiarity with social media platforms (e.g., Facebook, Instagram, Twitter, TikTok) and understanding of community engagement best practices.
• Strong communication skills, with the ability to maintain professionalism in all user interactions.
• Ability to manage and address sensitive content issues with tact and empathy.
• Excellent organizational and time-management skills, with the ability to handle multiple tasks.
• Ability to work independently while contributing to a collaborative team environment.
• Flexibility and adaptability to work in both on-site and hybrid models.

What We Offer:

• A competitive salary and comprehensive benefits package.
• Hybrid work options, allowing flexibility between remote and office-based work.
• Health and wellness benefits.
• Career development opportunities and access to training programs.
• A collaborative, multicultural work environment.
• A supportive team atmosphere, where innovation and creativity are encouraged.
• Work in the heart of Budapest, with modern office facilities.

How to Apply: If you have a passion for social media and community moderation, and you're eager to contribute to a global company, we'd love to hear from you! Please submit your CV and cover letter to [Insert Email].

We look forward to reviewing your application!