French-Speaking Client Representative

Job Title: French-Speaking Client Representative
Location: Lisbon, Portugal (Onsite)
Company: Cross Border Talents

About Us:
At Cross Border Talents, we connect top talent with exciting global opportunities. We’re currently looking for a French-Speaking Client Representative to join our team in Lisbon. This is an amazing chance to work in one of Europe’s most vibrant cities, providing outstanding customer service to our French-speaking clients. Relocation assistance is available for those moving to Lisbon.

Your Responsibilities:

• Provide exceptional support to French-speaking clients: Assist clients via phone, email, and chat, ensuring that their needs are met quickly, professionally, and effectively.
• Solve client issues: Address customer concerns with clear, friendly, and efficient solutions to ensure satisfaction.
• Collaborate with internal teams: Work closely with other departments to resolve complex client problems and provide seamless service.
• Offer valuable insights for improvement: Gather and share feedback from your client interactions to help improve our services, products, and customer experience.
• Go the extra mile: Strive to exceed client expectations and deliver outstanding customer experiences every time.

What We’re Looking For:

• Fluency in French (written and spoken): As you’ll be interacting with French-speaking clients, fluency is a must.
• Client-focused: You’re passionate about delivering excellent service and resolving client issues effectively.
• Great communication skills: Ability to communicate clearly and professionally in both written and spoken French.
• Problem-solving mindset: You approach challenges with creativity and a solution-driven attitude.
• Experience in customer service (preferred but not essential): Previous experience in a customer-facing role is a plus, but we’re happy to train the right candidate.
• Onsite role: Comfortable working in our Lisbon office and interacting directly with clients.
• Tech-savvy: Able to navigate customer service platforms and eager to learn new tools.

Why You Should Join Us:

• Work in Lisbon: Be part of our team in Lisbon, one of the most exciting cities in Europe, known for its culture, food, and history.
• Relocation assistance: We provide a relocation package to help make your move to Lisbon easy and stress-free.
• Work-life balance: Enjoy flexible working hours that allow you to maintain a healthy balance between work and personal life.
• Career growth: Take advantage of opportunities for professional development and career progression.
• Inclusive, supportive team: Join a diverse team where your input and ideas are valued and collaboration is key.
• Competitive salary & benefits: We offer a competitive salary, health benefits, and other perks to ensure you feel supported and valued.

Ready to Apply?
If you’re a fluent French speaker and are excited about joining our Lisbon team, we want to hear from you! Apply now to become a French-Speaking Client Representative at Cross Border Talents. Relocation assistance is available for candidates moving to Lisbon.