French-speaking Social Media Moderator (On-site/Hybrid in Portugal)

Job Title: French-speaking Social Media Moderator (On-site/Hybrid in Portugal)

Location: Portugal (On-site or Hybrid)

Job Type: Full-time

Salary: Attractive salary + performance bonus + relocation assistance

About the Company: We are an innovative, global company focused on creating engaging digital experiences for users worldwide. We are seeking a highly motivated French-speaking Social Media Moderator to join our team in Portugal. If you are passionate about social media, content moderation, and fostering a positive online community, this is the perfect opportunity for you. We offer relocation assistance and an attractive salary package, along with a performance-based bonus.

Key Responsibilities:

• Monitor and moderate user-generated content across various social media platforms in French.
• Ensure that all content aligns with community guidelines, company policies, and ethical standards.
• Identify and address inappropriate or harmful content in a timely manner, escalating when necessary.
• Engage with the community by responding to user inquiries, comments, and posts in a professional and friendly manner.
• Collaborate with the social media and content teams to ensure content is aligned with company branding and messaging.
• Provide feedback on trends, issues, and community concerns to improve content and engagement strategies.
• Perform regular audits and reporting on social media activity and content moderation performance.
• Foster a positive online environment by promoting healthy community interactions and ensuring content adheres to guidelines.
• Work with internal teams to resolve escalations and ensure consistent quality across all social media channels.
• Stay up-to-date with the latest trends in social media, content moderation practices, and emerging digital platforms.

Requirements:

• Fluent in French (both written and spoken); proficiency in English is required.
• Previous experience in social media moderation, content management, or a related field is a plus.
• Strong understanding of social media platforms (Facebook, Instagram, Twitter, TikTok, etc.) and community engagement.
• Excellent communication skills with the ability to engage users in a friendly, professional, and respectful manner.
• Ability to handle sensitive content and situations with tact and professionalism.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and as part of a team in a dynamic environment.
• Flexible and adaptable to changing content trends and platform guidelines.
• Willingness to relocate to Portugal if not already based there.

Benefits:

• Attractive salary with a performance-based bonus structure.
• Relocation assistance provided for candidates moving to Portugal.
• Health insurance and wellness benefits.
• Hybrid work model (with options for on-site or remote work in Portugal).
• Opportunities for career development and professional growth.
• Work in a collaborative and dynamic environment with an international team.
• Access to training and development programs to enhance skills.

How to Apply: If you're passionate about social media, content moderation, and building a positive online community, apply today! Please send your CV and a cover letter to [Insert Email].

We look forward to reviewing your application!