Shape the Digital Landscape: Italian-Speaking Content Moderato

Job Title: Shape the Digital Landscape: Italian-Speaking Content Moderator at Cross Border Talents in Porto
Location: Porto, Portugal (Hybrid/Remote)
Employment Type: Full-time/Part-time

About Cross Border Talents:

At Cross Border Talents, we are committed to creating safe, inclusive, and engaging online communities. As a content moderation leader, we help ensure that digital platforms remain spaces where people can connect, share, and enjoy without encountering harmful content. We're looking for a native Italian speaker to join our team in Porto, Portugal. If you're passionate about online safety and want to help make the digital world a better place, this role is made for you!

Your Role:

• Moderate and assess content in Italian, ensuring it complies with platform policies and community guidelines.
• Identify and remove harmful content such as hate speech, violent material, explicit content, and discriminatory remarks.
• Make quick, fair, and consistent decisions to protect the online community and maintain a safe digital environment.
• Collaborate with our global team to resolve complex content issues and improve content moderation processes.
• Stay updated with new trends, best practices, and online safety protocols to improve content moderation.
• Work toward achieving performance targets while upholding the highest moderation standards.

What We’re Looking For:

• Fluency in Italian (both written and spoken) is essential.
• Proficiency in English for communication with the global team.
• Previous experience in content moderation, community management, or customer service is a plus.
• Strong attention to detail, with the ability to make quick, accurate decisions.
• Good organizational skills and the ability to handle multiple tasks in a fast-paced environment.
• A genuine passion for digital safety and ensuring a positive online experience.
• Ability to work in shifts, including weekends and holidays as necessary.