French-speaking Social Media Moderator (On-site/Hybrid in Budapest, Hungary)

Job Title: French-speaking Social Media Moderator (On-site/Hybrid in Budapest, Hungary)

Location: Budapest, Hungary (On-site or Hybrid)

Job Type: Full-time

Salary: Competitive salary + benefits

About the Company: We are a forward-thinking global company focused on creating positive online experiences for users worldwide. We are seeking a French-speaking Social Media Moderator to join our team in Budapest. If you have a passion for social media and enjoy fostering positive and safe online communities, this opportunity could be the perfect fit for you. We offer both on-site and hybrid working options.

Key Responsibilities:

• Oversee and moderate French-language content across social media platforms (e.g., Facebook, Instagram, Twitter, TikTok).
• Ensure all content aligns with community guidelines and company standards.
• Proactively identify and manage inappropriate, offensive, or harmful content, taking appropriate action as required.
• Engage with the community by responding to comments, questions, and posts in a professional and engaging manner.
• Collaborate with internal teams to ensure content is on-brand and communicates the intended message effectively.
• Handle customer inquiries and feedback efficiently, maintaining a positive and professional tone.
• Identify emerging trends in user behavior and provide insights to improve engagement strategies.
• Conduct regular reviews of social media content, ensuring consistency and high-quality standards.
• Stay informed on the latest trends in social media and content moderation to adapt practices accordingly.
• Create a supportive and respectful environment by managing discussions and encouraging constructive community interaction.

Requirements:

• Fluent in French (both written and spoken); proficiency in English is also required.
• Previous experience in social media or content moderation, or similar roles is a plus.
• In-depth knowledge of social media platforms and experience in community management.
• Strong communication skills and the ability to engage users in a friendly, professional, and helpful manner.
• Ability to handle sensitive topics with professionalism and empathy.
• Excellent problem-solving skills and the ability to prioritize tasks effectively.
• Comfortable working both independently and as part of a collaborative team.
• Attention to detail and excellent organizational abilities.
• Flexibility to work in both on-site and hybrid arrangements.

Benefits:

• Competitive salary along with a benefits package.
• Hybrid working model (with both on-site and remote work options).
• Health insurance and wellness benefits.
• Opportunities for career growth and professional advancement.
• A dynamic, multicultural work environment with an international team.
• Access to professional training programs to help develop your skills.
• A vibrant office culture in Budapest, with a focus on collaboration and inclusivity.

How to Apply: If you're enthusiastic about social media, content moderation, and building a positive online community, we encourage you to apply! Please submit your CV and a cover letter to [Insert Email].

We look forward to reviewing your application!