Job Openings Italian-speaking Customer Support Agent

About the job Italian-speaking Customer Support Agent

Join a certified Great Place to Work and grow your international career!

Training Date: 2026-03-07

Were looking for Italian-speaking Customer Support Agents to join an international customer support team. Youll be the voice of the company—assisting customers via phone, chat, and email, resolving inquiries with empathy and precision while maintaining high service quality standards.

Your Responsibilities

  • Handle customer inquiries via phone, chat, and email.

  • Record all interactions accurately in the companys CRM system.

  • Provide clear, correct, and professional customer support in line with internal procedures.

  • Work within a structured, international support environment.

What You Bring

  • Language skills: Italian C2 and English B2

  • Strong customer orientation with an empathetic and solution-focused mindset.

  • Ability to work in a dynamic, shift-based environment.

  • Comfortable using CRM tools and multiple digital platforms.

Whats in It for You
Salary & Bonuses

  • Base Salary: €1,045.72 gross/month

  • After 12 months: €1,100.00 gross/month
    (applicable from the first available payroll cycle after completing 12 months)

  • After 3 years: €1,150.00 gross/month
    (applicable from the first available payroll cycle after completing 3 years)

  • Productivity Bonus: Up to €200.00 (based on performance and target achievement)

Schedule & Work Setup

  • Shifts: Rotational, Monday–Sunday between 

  • Work Location: Remote from Greece (NOE – Athens based)

  • WAHA (Work From Home) Option: YES

Training Duration: 15 days

Perks & Benefits

  • Health insurance coverage according to company policy.

  • Paid training in a professional international environment.

  • Work-from-home option under NOE model.

  • Career development and internal growth opportunities.

  • Multicultural, inclusive workplace recognized as a Great Place to Work.

  • Employee discounts and additional company benefits.

Hiring Process

  • Application submission.

  • Language assessment(s)

  • Interview round(s)

Ready to Take the Next Step?
If youre motivated to deliver high-quality customer support and grow within an international organization, this opportunity is for you.

Apply today and take the next step in your international career.



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