Job Openings Customer Service Representative - (German & English)

About the job Customer Service Representative - (German & English)

Join Our International Team with Amazing Benefits!

Location: Sofia, Bulgaria (On-Site)

Position: Customer Service Representative

️ Languages: German + English

Start Date: November 3, 2025

Schedule: Monday - Sunday, 08:00 - 20:00 (Day shifts)

Competitive Compensation Package

Base Salary: 4,000 BGN gross/month

Performance Bonus: Up to 300 BGN gross/month

Welcome Bonus: 1,000 BGN upon joining!

️ Relocation Support - We Make Your Move Easy!

Financial Support:

  • Travel Reimbursement: Up to 490 BGN after 6 months (with travel documents)
  • Salary Advance: 1,056 BGN net available upon request (transferred within 5 working days)
  • Accommodation: Hotel stay arranged and paid for your arrival period

Important Notes:

  • Notify hotel by 12:00 PM if arrival plans change to avoid charges
  • Travel expense reimbursement requires 6 months of service
  • Advance salary deductions apply if contract ends within first 6 months

Outstanding Benefits Package

Monthly Perks:

  • Transportation/Internet Allowance: 50 BGN net
  • Night Shift Premium: Additional payment when applicable
  • Multisport Card: Co-financed gym & sports access

Health & Wellness:

  • Comprehensive Medical Plan (health & dental care)
  • ️ Life Insurance coverage

Life Event Bonuses (500 BGN each):

  • Marriage
  • Birth or adoption of a child
  • University graduation

Additional Perks:

  • ️ Exclusive discounts on various goods and services

What Were Looking For

  • Fluent in German and English (written & spoken)
  • Excellent communication and customer service skills
  • Ability to work flexible schedules (including weekends)
  • Positive attitude and team player mentality
  • No prior experience required - we provide full training!

Why Choose Us?

International work environment

Career growth opportunities

Comprehensive onboarding & training

Supportive team culture

Work-life balance initiatives

Modern office facilities

How to Apply

Ready to start your new adventure in Sofia? Apply now!

Join a global leader in customer experience and build your international career today!

Quick Facts:

  • Start: November 3, 2025
  • Contract type: Full-time
  • Industry: Customer Service / BPO