Job Openings
Customer Service Representative - (German & English)
About the job Customer Service Representative - (German & English)
Join Our International Team with Amazing Benefits!
Location: Sofia, Bulgaria (On-Site)
Position: Customer Service Representative
️ Languages: German + English
Start Date: November 3, 2025
Schedule: Monday - Sunday, 08:00 - 20:00 (Day shifts)
Competitive Compensation Package
Base Salary: 4,000 BGN gross/month
Performance Bonus: Up to 300 BGN gross/month
Welcome Bonus: 1,000 BGN upon joining!
️ Relocation Support - We Make Your Move Easy!
Financial Support:
- Travel Reimbursement: Up to 490 BGN after 6 months (with travel documents)
- Salary Advance: 1,056 BGN net available upon request (transferred within 5 working days)
- Accommodation: Hotel stay arranged and paid for your arrival period
Important Notes:
- Notify hotel by 12:00 PM if arrival plans change to avoid charges
- Travel expense reimbursement requires 6 months of service
- Advance salary deductions apply if contract ends within first 6 months
Outstanding Benefits Package
Monthly Perks:
- Transportation/Internet Allowance: 50 BGN net
- Night Shift Premium: Additional payment when applicable
- Multisport Card: Co-financed gym & sports access
Health & Wellness:
- Comprehensive Medical Plan (health & dental care)
- ️ Life Insurance coverage
Life Event Bonuses (500 BGN each):
- Marriage
- Birth or adoption of a child
- University graduation
Additional Perks:
- ️ Exclusive discounts on various goods and services
What Were Looking For
- Fluent in German and English (written & spoken)
- Excellent communication and customer service skills
- Ability to work flexible schedules (including weekends)
- Positive attitude and team player mentality
- No prior experience required - we provide full training!
Why Choose Us?
International work environment
Career growth opportunities
Comprehensive onboarding & training
Supportive team culture
Work-life balance initiatives
Modern office facilities
How to Apply
Ready to start your new adventure in Sofia? Apply now!
Join a global leader in customer experience and build your international career today!
Quick Facts:
- Start: November 3, 2025
- Contract type: Full-time
- Industry: Customer Service / BPO