Digital Trust & Safety Specialist (Spanish & English)

Location: Sofia, Bulgaria

Start Date: 24th July

Are you fluent in Spanish and English and looking to build an international career in a fast-growing digital environment? Join our team as a Digital Trust & Safety Specialist and play a key role in keeping online platforms safe, compliant, and trustworthy for millions of users worldwide.

Why Join Us?

• Competitive Salary: €1,330 Gross per Month (4-week salary cycle)
• Relocation Package:
• €1,500 Gross Relocation Bonus (paid in 2 instalments) to support relocation and initial rent costs.
• 21 Days of Company-Provided Accommodation upon arrival.
• Assistance with finding long-term housing in Sofia.
• Paid Training: Comprehensive on-site training provided to ensure your success.
• International Work Environment:
• Work with colleagues from across Europe in a supportive, multicultural team.
• Excellent career growth opportunities within a global organization.

Your Responsibilities

• Content & Advertisement Moderation: Review user-generated content and online advertisements to ensure compliance with platform policies and community standards.
• Trust & Safety Operations: Monitor digital content to maintain a safe online environment and detect potentially harmful or policy-violating content.
• Risk Identification & Escalation: Identify and remove content that violates internal guidelines and escalate high-risk cases to the appropriate teams.
• Documentation & Reporting: Maintain accurate records of moderation activities and decisions.

Please Note: This role involves reviewing sensitive content, which may include scenes of violence or disturbing material.

What We're Looking For

• Language Skills: Spanish (C1 level or higher) and English (B2 level or higher).
• Attention to Detail: Strong analytical skills and the ability to make accurate decisions based on detailed guidelines.
• Resilience & Professionalism: Comfortable working with sensitive online content while maintaining focus in a fast-paced environment.
• Technical Skills: Good computer literacy and the ability to navigate multiple systems.
• Team Player: Strong communication skills and a collaborative mindset.

Working Schedule

• Rotational Shifts: 24/7 operation (00:00 – 00:00), Monday to Sunday.
• Structure: 5 working days per week, 8-hour shifts (40 hours per week).
• Work Model: On-site in Sofia, Bulgaria (On-site training required).

Ready to Join?

If you're looking for an exciting international opportunity where you can contribute to online safety while growing your career, we'd love to hear from you.

Apply today and become part of a team dedicated to creating a safer digital world.