Bilingual Customer Service Advisor (Dutch + English)

Bilingual Customer Service Advisor (Dutch + English)

Location: Athens, Greece Remote anywhere in Greece (must already have housing)

Start Date: 2 January 2026

Schedule: MonSun, 10:0019:30 (40h/week)

Contract: Permanent

Salary: 1,500 x 14 salaries/year

Benefits:

14 salaries

Private Health & Life Insurance

Performance bonus (TBC)

25 days annual leave

50 meal voucher/month

Full training

Role Summary:

Were seeking a Dutch + English speaking Customer Service Advisor to support customers and travelers worldwide. You will handle inquiries via phone/email, resolve issues within SLAs, log cases accurately, follow escalation procedures, troubleshoot using internal tools, and provide proactive customer experience improvements. Remote work possible anywhere in Greece.

Requirements:

Fluent Dutch + strong English

Residing in Greece with own housing

Customer-focused, problem-solver

Comfortable in structured, fast-paced environments

Able to work the scheduled shifts

Why Join:

Permanent stability

Remote flexibility within Greece

Competitive compensation (14 months)

Strong insurance package

Multicultural team + professional growth