CUSTOMER SUPPORT WITH ITALIAN - LISBON - ACCOMMODATION PROVIDED

CUSTOMER SUPPORT WITH ITALIAN - LISBON - ACCOMMODATION PROVIDED

About the Opportunity:

Fancy working abroad in a vibrant and international environment? If you are passionate about customer experience and would like to make a difference stay tuned ! We are currently looking for Customer Support Specialists for mutliple international projects!

Your activities:

• Provide customer support over the phone, email and chat
• Be the main point of contact for clients ensuring excellent and smooth customer experience and journey
• Assist customers with questions, queries and information they might require
  
• Support customers with issues, problems or claims and escalate as appropriate

Requirements:

• Highly proficient in Italian both written and spoken at native or advanced level C2/C1 and fluency in English (B2 Level or above)
• Customer-centered approach and problem solver
• Availability to work on rotating shifts
• Valid right to work in the EU (EU citizen, EU passport ect..)

Benefits:

• Structured training fully paid
• Medical Insurance 
• Meal allowance 
• Accommodation provided in Lisbon especially for projects requiring rotating shifts