Customer Service Dutch + English (On-site, Sofia)

For Dutch speakers ready to secure a role with international scope before the year ends, this Customer Service position in Sofia offers stability, financial reward, and career progression.

As part of the team, you'll provide professional support to Dutch-speaking clients, ensuring inquiries are resolved quickly and effectively. From troubleshooting account issues to handling customer journeys with care, you'll be delivering service at the highest level. English fluency ensures you stay connected with colleagues and management across borders.

Compensation package:

• Competitive monthly salary
• Performance bonuses up to €200 per month, rewarding quality, consistency, and excellent customer experience.
• Structured training and ongoing development support, and a transparent promotion path.

Additional Perks:

• Annual Bonus: long-term performance recognition up to €1,500 per year, on top of your regular earnings.
• Healthcare Coverage: comprehensive medical plan with the option to extend to dependents.
• Flexible Working Options: hybrid or remote arrangements 𝘥𝘦𝘱𝘦𝘯𝘥𝘪𝘯𝘨 𝘰𝘯 𝘱𝘳𝘰𝘫𝘦𝘤𝘵 𝘯𝘦𝘦𝘥𝘴.
• Paid Time Off with 25+ days of annual leave plus public holidays.
• Relocation Support*, including flights, temporary housing, and full legal paperwork assistance.
• Daily Perks such as allowances for food, transport, and internet, totalling up to 120 per month, reducing everyday costs.
• Advance Payment Option with the ability to request a portion of salary ahead of payday if needed.

*Relocation Support:

We provide a relocation package designed to make your first weeks in Bulgaria smooth and affordable:

• Up to €400 travel reimbursement after your first 6 months.
• 10 nights in a city-centre hotel with breakfast included, fully arranged and paid for by our relocation team.
• Salary advance of up to €550, available in your first week and repaid in small, easy instalments.

Altogether, this relocation package is worth up to €1,000, giving you financial breathing room as you settle into your new role and city.

Why This Role is a Smart Move:
This is your chance to relocate or build your career in Sofia, a capital where salaries stretch further, culture thrives, and growth opportunities are real. You'll join a supportive environment where performance is recognised, training is structured, and your language skills are your strongest career asset.

Ready to Apply?

Make the move and set yourself up for success. Apply now by sending your CV to sambu.gideon@cbtalents.org or connect with me on LinkedIn: Gideon Sam.