CUSTOMER SUPPORT EXPERTS - ITALIAN SPEAKERS - ACCOMMODATION PROVIDED - LISBON

CUSTOMER SUPPORT EXPERTS - ITALIAN SPEAKERS - ACCOMMODATION PROVIDED - LISBON PORTUGAL 

About the Job:

Would you like to work abroad and experience a vibrant and international environment? Do you enjoy being at the forefront of customer experience ? We are currently hiring italian speaking customer support experts in Lisbon to support big international projects! 

Responsibilities:

• Provide customer support over the phone, email and chat
• Be the main point of contact for clients ensuring excellent and smooth customer experience and journey
• Assist customers with questions, queries and information they might require
  
• Support customers with issues, problems or claims and escalate as appropriate

Requirements:

• Highly proficient in Italian both written and spoken at native or advanced level C2/C1 and fluency in English (B2 Level or above)
• Customer-centered mindset and problem solver
• Availability to work on rotating shifts 
• Valid right to work in the EU (EU citizen, EU passport ect..)

Benefits:

• Structured training fully paid
• Medical Insurance from day one
• Meal allowance provided
• Accommodation provided in Lisbon especially for projects requiring rotating shifts

Location:

Lisbon (Portugal)

How to apply:

Send your CV applying through this job ad or alternatively email maria.mastrelli@cbtalents.com