Customer Service Dutch + English (On-site, Sofia)

Dutch-speaking professionals now have the chance to step into a secure, rewarding Customer Service role in Sofia, a role that blends language skills, international exposure, and financial stability.

This isn't just traditional customer service. You'll act as a trusted partner for Dutch-speaking clients, handling inquiries with professionalism, clarity, and empathy. Whether resolving product-related concerns, guiding customers through processes, or ensuring smooth issue resolution, you will be the voice of excellence that clients rely on. With English as a secondary working language, you'll collaborate closely with colleagues and management, creating a seamless team dynamic.

What you'll gain:

• Competitive monthly salary
• On-site role with Monday-Friday shifts (9:30 - 18:30)
• Potential for hybrid flexibility after proven performance
• Full professional training and continuous learning opportunities

Additional Perks:

• Annual Bonus: long-term performance recognition up to €1,500 per year, on top of your regular earnings.
• Healthcare Coverage: comprehensive medical plan with the option to extend to dependents.
• Flexible Working Options: hybrid or remote arrangements 𝘥𝘦𝘱𝘦𝘯𝘥𝘪𝘯𝘨 𝘰𝘯 𝘱𝘳𝘰𝘫𝘦𝘤𝘵 𝘯𝘦𝘦𝘥𝘴.
• Paid Time Off with 25+ days of annual leave plus public holidays.
• Relocation Support*, including flights, temporary housing, and full legal paperwork assistance.
• Daily Perks such as allowances for food, transport, and internet, totalling up to 120 per month, reducing everyday costs.

• Advance Payment Option with the ability to request a portion of salary ahead of payday if needed.
• Recognition bonuses for milestones (marriage, birth, graduation).

*Relocation Support:

We provide a relocation package designed to make your first weeks in Bulgaria smooth and affordable:

• Up to 400 travel reimbursement after your first 6 months.
• 10 nights in a city-centre hotel with breakfast included, fully arranged and paid for by our relocation team.
• Salary advance of up to 550, available in your first week and repaid in small, easy instalments.

Altogether, this relocation package is worth up to €1000, giving you financial breathing room as you settle into your new role and city.

Why This Role is a Smart Move:
Life in Sofia allows your income to go further, from affordable modern apartments to a thriving restaurant and cultural scene. You'll earn a stable salary while enjoying a lifestyle that many expats envy. Beyond lifestyle, the role offers long-term professional growth in a truly international setting, giving you transferable skills that will stay valuable in any market.

Ready to Apply?
Bring your Dutch fluency and commitment to excellent service to a team that values your strengths. Apply by sending your CV to sambu.gideon@cbtalents.org or reach out to me on LinkedIn: Gideon Sam.