Customer Support Specialist with Danish - Sofia, Bulgaria

🇩🇰 We're Hiring: Customer Support Specialist with Danish - Sofia, Bulgaria (on-site)

Do you speak Danish fluently and have strong English skills? Are you dedicated to helping users with their questions and providing high-quality support? Join our international team in Sofia, where you'll deliver outstanding customer service while growing your career in a dynamic, tech-driven environment.

📍 Location: Sofia, Bulgaria (On-site)
🛂 EU Passport required
🗣️ Languages: Danish (C2/native) + English (B2+)
💼 Contract Type: Full-time
🕒 Schedule: Monday-Friday, 10:00-19:00
💰 Welcome Bonus: 5000 EUR (paid upon joining)
️ Relocation support provided if you're moving from abroad

🔍 What You'll Be Doing:

• Assist customers via chat, email, or phone in a helpful and friendly manner
• Resolve inquiries related to products, accounts, orders, or general support
• Document customer interactions accurately in internal systems
• Collaborate with other departments to find quick and effective solutions
• Ensure customer satisfaction through professional and timely responses

🎁 What We Offer:

• 5000 EUR Welcome Bonus to kickstart your new journey in Bulgaria
• Full relocation package (travel + temporary accommodation)
• Paid training and structured onboarding process
• Multicultural, collaborative team in the heart of Sofia
• Modern office environment with supportive leadership
• Clear development paths for growth within customer experience and operations

Join a team that values your language skills, supports your career, and rewards your talent.

📩 Apply now and take your next big step in Sofia!

Contact: giuliano.cani@cbtalents.org