Customer Service Dutch + English (On-site, Sofia)

Dutch-speaking professionals who thrive on problem-solving and customer care now have the chance to join a secure international team in Sofia. This is a role where your skills directly shape the customer experience, and where each day brings the opportunity to resolve challenges, build trust, and deliver service at the highest standard.

From phone calls to emails, you'll assist Dutch-speaking clients with questions and issues, ensuring smooth resolutions that reflect professionalism and empathy. Working alongside English-speaking colleagues, you'll enjoy a collaborative, multicultural environment designed for growth and stability.

The package includes:

• Competitive monthly salary
• Monthly performance bonus rewarding quality, consistency, and excellent customer experience.
• Full-time, on-site position with shifts Monday to Friday
• Comprehensive training and development support

Additional Perks:

• Annual Bonus: long-term performance recognition up to €1,500 per year, on top of your regular earnings.
• Healthcare Coverage: comprehensive medical plan with the option to extend to dependents.
• Flexible Working Options: hybrid or remote arrangements 𝘥𝘦𝘱𝘦𝘯𝘥𝘪𝘯𝘨 𝘰𝘯 𝘱𝘳𝘰𝘫𝘦𝘤𝘵 𝘯𝘦𝘦𝘥𝘴.
• Paid Time Off with 25+ days of annual leave plus public holidays.
• Relocation Support*, including flights, temporary housing, and full legal paperwork assistance.
• Daily Perks such as allowances for food, transport, and internet, totalling up to €120 per month, reducing everyday costs.
• Advance Payment Option with the ability to request a portion of salary ahead of payday if needed.

*Relocation Support:

We provide a relocation package designed to make your first weeks in Bulgaria smooth and affordable:

• Up to €400 travel reimbursement after your first 6 months.
• 10 nights in a city-centre hotel with breakfast included, fully arranged and paid for by our relocation team.
• Salary advance of up to €550, available in your first week and repaid in small, easy instalments.

Altogether, this relocation package is worth up to €1,000, giving you financial breathing room as you settle into your new role and city.

Why This Role is a Smart Move:
Sofia offers a vibrant, cosmopolitan lifestyle, albeit with a much lower cost of living. That means your salary goes further, giving you financial breathing room to enjoy life abroad. At the same time, you'll gain structured training and career growth opportunities in a secure, international environment.

Ready to Apply?

Use your Dutch fluency to unlock a career that blends financial stability with international experience. Apply by sending your CV to sambu.gideon@cbtalents.org or connect with me directly on LinkedIn: Gideon Sam.