Use Your German Daily | Customer Experience Opportunity – South Africa

Are you a German speaker based in South Africa and looking for a stable, international career without leaving the country?
Join a global customer experience team supporting a major online retail brand, where your language skills and customer-first mindset truly matter.

This is an on-site opportunity in the Umhlanga area, ideal for candidates who enjoy structured environments, international exposure, and clear career paths.

Location

Umhlanga – On-site

Languages

German (B2–C2) + English (working proficiency)

Role Overview

You'll support German-speaking customers via phone and digital channels, assisting with orders, deliveries, account questions, and general product-related inquiries. Training is provided, and you'll work within a well-established, professional support operation.

Working Model

• Full-time

• Rotational shifts (24/7 environment, including weekends)

What's on offer

• Competitive monthly salary with benefits

• Paid training and structured onboarding

• Short-term accommodation support at the start

• Domestic travel support when applicable

• Long-term career development within an international organization

Ideal Profile

• Confident German communication skills (spoken & written)

• Good English for internal collaboration

• Customer-oriented, reliable, and solutions-focused

• Comfortable with shift work and fast-paced environments

• Previous customer service or retail experience is a plus

Why this role?

Because it combines international exposure, local stability, and real growth opportunities—all while staying in South Africa and working with a globally recognized online brand.

Interested?
Send your CV to: giuliano.cani@cbtalents.org