English User Support Coordinator for Social media Portugal

Customer Service Advisor – English Speakers in Portugal

Are you an English-speaking professional already living in Portugal with a valid work permit or EU passport? Willing a relocation? If you're passionate about customer service and enjoy problem-solving, social media this is a great opportunity for you!

Responsibilities:
✔ Assist customers with inquiries, troubleshooting, and general support
✔ Communicate across multiple channels (phone, email, chat, social media)
✔ Ensure compliance with company policies
✔ Escalate complex cases when necessary
✔ Maintain accurate documentation of interactions

What We Offer:
✨ A dynamic and diverse team environment
✨ Career development and training opportunities
✨ Competitive benefits and strong support

Work Schedule:
🗓 Rotating shifts from Monday to Sunday

📩 Apply now and take the next step in your career!