About the job French Customer Service Representatives Remote in PT
πΉ Exciting Opportunity for French Speakers β Remote Customer Service in Portugal
Are you a fluent French speaker looking for an international opportunity? We are hiring French Customer Service Representatives to join a diverse team supporting a global client. This role offers the chance to work in a dynamic, multicultural environment while enhancing your customer service skills.
π Important: This position is remote within mainland Portugal, excluding the islands. You can work comfortably from home, but only if you reside in Portugal β working from abroad is not allowed.
πΉ Key Responsibilities:
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Handle inbound customer inquiries via phone, email, and chat.
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Assist customers with product information, troubleshooting, and issue resolution.
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Provide excellent customer service and ensure a positive experience.
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Follow up on customer requests and escalate issues when needed.
π Requirements:
βοΈ Fluent French (C1/C2) with native accent from France, Belgium or Switzerland
βοΈ Good English communication skills (B2)
βοΈ Strong problem-solving and communication skills
βοΈ Residence in Portugal β only mainland, excluding the islands
βοΈ European passport (no sponsorship or visa support available)
βοΈ Previous customer service experience is a plus but not mandatory
πΌ Whatβs Offered:
π° Competitive salary with performance-based incentives
π Full training provided to prepare you for the role
π International work environment with career growth opportunities
π Work comfortably from home β but only within Portugal!
If you're interested, send us your application! πΌ