Italian Sales Representative (Lisbon-Remote)

Italian Customer Support & Sales Representative (Remote from Portugal)

Start Date: End of July/Start of August

Are you passionate about technology, helping people, and making great sales? Were looking for a Customer Service & Sales Representative to support Italian-speaking clients for a leading tech brand. This is your chance to join a remote team where customer satisfaction and smart selling go hand in hand.

As part of our remote team (within mainland Portugal), you'll assist users via phone, email, and chatproviding post-sales support and inbound sales assistance to ensure an outstanding customer journey.

Your Responsibilities

As a Customer Service & Sales Representative, you will:

Handle incoming customer requests through phone, email, and chat.
Log details and follow up in internal CRM tools, ensuring cases are resolved within SLA.

Deliver top-quality customer support for post-sales topics like deliveries, warranties, and refunds.

Assist with inbound sales, recommending suitable products and boosting revenue.

Strive to meet quarterly sales targets while keeping customer satisfaction a priority.

Provide timely updates to customers about order status and issue resolution.

Your Profile

• Native-level Italian speaker and fluent in English (B2 level or higher).
• Strong communication skills and empathy, with a customer-first mindset.
• Comfortable with digital tools and tech-based products.
• Previous experience in customer service is preferred.
• Flexible availability to work in rotational shifts from Monday to Saturday.
• Sales experience is a plus.

Working Conditions

Schedule: Rotational shifts between 08:00 and 19:00 (Monday to Saturday, including bank holidays).
Days Off: Sunday + 1 rotational weekday.
Contract: 6-month initial contract (renewable).
Location: Remote within mainland Portugal.

Compensation & Benefits

• Gross monthly salary: 1000 (paid in 14 salaries/year).
  

• Performance bonus: 100 month for 12 months.
  

• Daily meal allowance: 7.23/day.
  

• Monthly transport allowance.

• Private health insurance
• Meal allowance & paid training
• Join a fun, multicultural team with regular team-building activities

Apply now and take the first step toward an exciting, people-centered career in tech!