Arabic-Speaking Customer Support Experts

Cross Border Talents Is Hiring!

Join Our Team! Arabic-Speaking Advertisers Support - On-site in Lisbon, Portugal

Are you passionate about online advertising and cutting-edge technology? Ready to advance your career in one of Europe's most vibrant cities?

Position Overview
Job Title: Advertisers Support Specialist Arabic Market
Location: Lisbon, Portugal (On-site)
Employment Type: Full-time
Industry: Digital Advertising / Customer Support

What Were Looking For:

• Fluent in Arabic and proficient in written and spoken English

• Strong communication and problem-solving skills

• Comfortable managing customer inquiries via email, chat, and outbound calls

• Ability to multitask and work with multiple software tools

• Customer-focused mindset with attention to detail

• Flexible to work in rotating shifts

• EU citizenship or a valid work permit for Portugal

Your Responsibilities:

• Provide technical support for Facebook Family Apps and Advertising services in a B2B environment

• Handle customer requests and complex inquiries primarily through email and chat

• Convert cases into proactive outbound calls offering personalized support

• Work efficiently using multiple digital tools while maintaining high-quality service

What We Offer:

• Comprehensive paid training program to get you started with confidence

• Dynamic and supportive multicultural work environment

• Career growth opportunities within the digital advertising space

• Rotating shifts with a 40-hour work week

• Health and meal benefits included

Ready to elevate your career? Apply now and become part of a global leader in digital advertising!