German-Speaking Customer Support Advisor Malta (On-Site & Hybrid)

Start Date: Late January 2026
Full-Time | International Company

Ready to build your career on one of Europes most attractive islands? Join a global leader in customer experience and support well-known international brands from Malta. This is a great opportunity for German speakers looking for customer service jobs abroad, multilingual roles in Malta, and a stable career with relocation support.

Job Title
German-Speaking Customer Support Advisor

Location
Malta – On-site or Hybrid (depending on project)

Contract Type
Full-time, permanent

Start Date
Late January 2026

About the Role

You will provide high-quality customer support in German for international clients in tech, travel, digital, or lifestyle industries. This role is ideal for candidates seeking German-speaking jobs in Malta, work abroad opportunities, and long-term career growth.

Responsibilities

• Handle customer enquiries in German via phone, email, or chat

• Provide accurate information and effective solutions

• Document interactions using internal CRM systems

• Maintain high quality and customer satisfaction standards

• Follow procedures and performance KPIs

• Contribute to process improvements with your team

Requirements

• Native or C2-level German

• English B1/B2 for internal communication

• Living in Malta or willing to relocate

• Experience in customer service, hospitality, retail, or sales is a plus

• Strong communication and problem-solving skills

• Able to work rotating shifts if required

• Motivated to grow in an international environment

• European citizenship or Malta work permit

Salary

• Competitive salary package (shared during the introduction call)

Benefits

• On-site or hybrid work options (project dependent)

• Full induction and paid training

• Private health insurance

• Meal allowance or cafeteria (client dependent)

• Paid holidays according to Maltese labour law

• Modern offices in central Malta

• Career growth and internal mobility

Relocation Package (for candidates relocating to Malta)

• Flight reimbursement

• Airport pickup

• Support in finding accommodation

• Settling-in assistance

How to Apply

Send your CV in German or English. You will be contacted within 24–48 hours to discuss project options and next steps.

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