German Customer Support Advisor (B2+) Remote or On-Site

Location

Anywhere in Greece (Remote) or On-Site in Athens/Thessaloniki

Contract Type

Full-time, Permanent

About the Role

Join an international customer experience leader supporting top global brands. As a German-speaking Customer Support Advisor, you will help customers by phone, email, and chat, ensuring high-quality service. This position is ideal for candidates looking for customer service jobs in Greece, remote German roles, and multilingual opportunities with relocation support.

Responsibilities

Handle incoming customer requests via phone, chat, and email
Provide accurate information and solve customer issues efficiently
Maintain high customer satisfaction and follow company guidelines
Work with internal teams to resolve more complex cases
Ensure compliance with quality and productivity standards

Requirements

German level: B2+ or native
English: B2 (for internal communication)
Customer service experience is an advantage
Good communication, problem-solving skills, and customer-centric attitude
Ability to work remotely from anywhere in Greece or on-site

Salary

Attractive and competitive package

Benefits

Stable permanent contract
Private health insurance
Career development opportunities
Work-from-home flexibility (or on-site option)

Relocation Package

Flight ticket reimbursement
2 weeks hotel accommodation
Airport pick-up
Assistance with real-estate agency fees
Full onboarding and training provided

How to Apply

Send your CV in English or German.

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