Job Openings Dutch-Speaking Customer Advisor

About the job Dutch-Speaking Customer Advisor

Location: Lisbon, Portugal (On-Site)
Contract Type: Full-Time, 40h/week (Rotational shifts)

Join a leading international BPO and build your customer service career in Portugal

Looking for a fresh start abroad and a stable career in customer service? Join a global industry-leading company in Lisbon and support one of the worlds most well-known brands. This is a great opportunity to work abroad, gain international experience, and grow professionally in a multilingual environment.

This position is ideal for Dutch speakers looking for customer service jobs in Portugal, work abroad opportunities, or multilingual roles with relocation support.

Responsibilities

  • Assist Dutch-speaking customers via phone, email and chat.

  • Provide accurate information, troubleshoot issues and ensure customer satisfaction.

  • Maintain clear and structured case documentation in internal systems.

  • Follow company guidelines and meet service level targets.

  • Escalate complex cases to specialized teams when required.

Requirements

  • Native or C2 level in Dutch.

  • B1/B2 level in English (for internal communication).

  • Strong communication and customer-centric mindset.

  • Ability to work on-site in Lisbon.

  • EU citizenship or valid work permit for Portugal.

Salary

  • 1,253 gross/month x 14 months
    (Exact salary may vary depending on project)

Benefits

  • Private health insurance.

  • Paid training.

  • Company events and multicultural team environment.

  • Opportunities for internal promotion and professional growth.

Relocation Package (for candidates moving from abroad)

  • Accommodation support or contribution (depending on project).

  • Reimbursement of flight ticket after successful onboarding.

  • Support with Portuguese documentation (NIF, NISS, bank account).

  • Airport pick-up.

How to Apply

Interested in starting your career in Portugal?
Send your CV in English or Dutch and confirm your availability date.

#CustomerService #CustomerSupport #DutchJobs #NederlandstaligeVacatures #WorkAbroad #PortugalJobs #LisbonJobs #MultilingualJobs #BPOCareers #RelocationJobs #CustomerServiceJobs #DutchSpeakingJobs #HiringNow #CareerInPortugal #ApplyNow


Or refer someone