Job Openings Italian-Speaking Customer Advisor Athens, Greece (On-Site or Remote)

About the job Italian-Speaking Customer Advisor Athens, Greece (On-Site or Remote)

Join a leading multinational customer experience company and elevate your career in sunny Greece.
If youre fluent in Italian and looking for a stable, international role with strong career growth, this is a great opportunity to work abroad, develop new skills, and join a diverse team committed to exceptional customer service.

Job Title

Italian-Speaking Customer Advisor

Location

Athens, Greece
(On-site OR Remote from anywhere in Greece depending on project and start date)

Contract Type

Full-time, 40h/week
Permanent contract

Responsibilities

  • Handle inbound customer inquiries via phone, email, or chat.

  • Assist customers with product questions, orders, troubleshooting, and account issues.

  • Record interactions accurately in the CRM system.

  • Escalate complex issues following internal procedures.

  • Ensure high customer satisfaction and meet quality and performance KPIs.

  • Work collaboratively with team leaders and trainers to improve processes.

Requirements

  • Native or C2 level Italian.

  • B1/B2 English for internal communication.

  • Customer-service mindset and strong communication skills.

  • Ability to multitask and work in a fast-paced environment.

  • EU citizenship or valid Greek work permit.

  • Remote option: a stable internet connection and a quiet workspace (if applicable).

Salary

  • Base salary and bonus.

  • 14 monthly salaries per year (standard in Greece).

Benefits

  • Private Health & Life Insurance.

  • 25 days annual leave.

  • Performance bonus (depending on project).

  • Work equipment provided for remote roles.

  • Career growth opportunities internal promotions are frequent.

  • Multilingual, multicultural work environment.

Relocation Package (for on-site positions)

  • Flight ticket to Athens.

  • Airport pickup.

  • 2 weeks of paid hotel stay.

  • Assistance from a real estate agency to find accommodation.

  • Administrative support (AFM, AMKA, bank account, etc.).

How to Apply

If you want to work abroad, develop your career, and join a fast-growing customer service team, send your application now.
Include your CV in English, your availability, and whether you prefer on-site or remote from Greece.


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