Dutch & English Customer Support Representative

Role Overview
We are hiring Dutch and English-speaking Customer Support Representatives to support an international customer base. The role starts on-site in Athens, with the possibility to transition to remote work after the initial period, based on performance and metrics.

Key Responsibilities

• Provide customer support in Dutch and English via phone, email, or chat

• Resolve customer inquiries efficiently and professionally

• Accurately document customer interactions

• Meet quality, productivity, and performance targets

• Deliver a consistent and high-quality customer experience

Training & Work Model

• Training and nesting period on-site for candidates based in Attica

• After 90 days, possibility to work from home depending on metrics and performance

Requirements

• Fluent Dutch (C1 or higher)

• Strong English communication skills

• Customer service or call centre experience preferred

• Comfortable working rotational shifts between 08:00–00:00, including weekends

• Strong problem-solving skills and attention to detail

• Reliable internet connection for remote work eligibility

Application Process
Apply via Manatal or send your CV directly to sonia.albert@cbtalents.org.
Shortlisted candidates will be contacted.