German Customer Support

Urgent Role

Location: Lisbon, Portugal (relocation needed)
Work Model: On-site
Start Date: 26 February 2026
Languages: German & English

Working Hours

• Monday to Friday: 09:00 – 18:00

• Days Off: Saturday & Sunday

Salary & Benefits

• Salary: attractive (paid over 14 months)

• Performance bonus (paid over 11 months)

• €7.63 meal voucher per working day

• Accommodation: Provided, with a small employee contribution

Requirements

• Fluent German and English

• Exceptional verbal and written communication skills

  • Ability to clearly and professionally explain complex features or event details

• Proven ability to handle multiple customers simultaneously across:

  • Phone

  • Chat

  • Email

  • Social media

• Strong passion for motorcycles and iconic motorcycle brands

  • Active riders and motorcycle enthusiasts are strongly preferred

• Previous customer service experience

• Knowledge of CRM systems, ticketing tools, or chat platforms is a plus

Role Type

• Customer Support for a premium / iconic motorcycle brand

• Multichannel customer interaction

• Brand-focused, experience-driven support role