Italian Customer Service Representative

Location: Lisbon, Portugal (on-site)
Contract: Initial 6-month contract, permanent after
️ Relocation support included (accommodation + flight reimbursement)
Start Date: 11th September 2025
Working Hours: Monday to Saturday, 07:0017:00 (rotating shifts)
Days Off: Sunday + 1 rotating day off

We are looking for native Italian-speaking professionals for a Customer Support role in the tech/digital sector. Youll be part of an international team, handling customer inquiries via phone, email, and chat.

Responsibilities:

• Assist customers in Italian

• Provide clear and accurate information about products/services

• Resolve inquiries at first contact whenever possible

• Ensure high levels of customer satisfaction

• Follow internal guidelines and company policies

Requirements:

• Native-level Italian + good English (minimum B2)

• EU passport or valid permit to work in Portugal

• Customer service experience is a plus

• Availability to work rotating shifts

What We Offer:

• Full training provided

• Shared accommodation for 12 months

• Monthly performance bonuses

• Stable contract with long-term career development

• Health insurance from day one

To apply or learn more:
Contact: lara.jalongo@cbtalents.org