About the job Customer Service Representative – Danish Speaker – Barcelona (Remote)
Customer Service Representative – Danish Speaker – Barcelona (Remote)
Location: Barcelona, Spain (Remote possible, must be based locally)
Work Model: Hybrid / Remote (within Barcelona area)
Start Date: ASAP
About the Role
Join an international customer service project within the industrial automation and engineering technology sector, supporting a global leader in advanced technical solutions.
In this role, you will be responsible for providing high-quality support to Danish-speaking customers, ensuring efficient resolution of inquiries and maintaining excellent service standards in a professional B2B environment.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Provide accurate information, support, and solutions in a timely manner
- Ensure high levels of customer satisfaction and service quality
- Collaborate with internal teams to resolve customer issues
- Maintain proper documentation of all interactions
Requirements
- Danish: C2 (fluent/native)
- English: good working level
- Previous experience in customer service or client-facing roles
- Strong communication and problem-solving skills
- Customer-oriented and service-minded profile
- Based in Barcelona or able to relocate independently within the area
Working Schedule
- Monday to Friday
- 09:00 – 18:00 (39h/week)
Salary & Benefits
- Base salary: €22,000 gross/year
- Performance bonus: up to €4,000 gross/year
- Stable full-time position
- International and professional working environment
- Training and development opportunities
About the Opportunity
This is a great opportunity to join a global technology-driven environment where you can develop your customer service skills while working with innovative industrial solutions and international clients.
Interested?
If you are a Danish speaker based in Barcelona/willing to relocate and looking for a stable customer service role in an international environment, this is a great opportunity to grow your career.
Apply now and we will get in touch with you shortly