About the job Danish-Speaking Customer Support Specialist (Remote | Greece)
Danish-Speaking Customer Support Agent – Remote from Greece
Location: Remote within Greece
Language: Danish
Employment Type: Full-time
Working Hours: 09:00–21:00, rotational shifts
Working Days: Monday–Friday & weekends depending on schedule
Training: 10 days
Work Model: Work from Home (Greece)
Job Description
We are looking for a Danish-speaking Customer Support Agent to join an international customer service team in Greece.
In this role, you will support Danish-speaking customers, assist them with their inquiries, provide accurate information, and help resolve issues while ensuring a positive customer experience.
Responsibilities
Provide professional customer support in Danish
Assist customers with questions, requests, and account-related issues
Identify customer needs and provide appropriate solutions
Handle customer cases efficiently and professionally
Maintain a high level of customer satisfaction
Follow internal procedures and quality standards
Work collaboratively within an international team
Requirements
Fluent/native-level Danish
Good communication skills
Strong customer-oriented mindset
Comfortable working independently in a remote environment
Ability to work rotational shifts between 09:00 and 21:00, including weekends
Must be based in or willing to relocate to Greece
Salary & Benefits
€1,300 gross/month
€400 gross monthly accommodation bonus during the first 12 months
Performance/Productivity bonus up to €200 based on target achievement
Relocation package available
10 days of training
Full remote work from Greece
International working environment and development opportunities
Package Details
Ready for your next international career opportunity?
Join a global team supporting one of the world's leading premium home technology brands. In this fully remote role, you'll be the first point of contact for customers, providing outstanding support while representing an innovative company known for its cutting-edge household technology.
If you're passionate about customer service, technology, and delivering exceptional customer experiences, this is the perfect opportunity to grow your career in an international environment.
Your Responsibilities
- Handle inbound calls from customers regarding product information, orders, deliveries, and after-sales support.
- Provide professional customer service, sales support, and basic technical assistance.
- Resolve customer inquiries using multiple online tools and internal systems.
- Escalate complex issues to the appropriate teams when necessary.
- Deliver an outstanding customer experience while meeting quality standards.
Requirements
- Native or C1+ level Danish.
- Previous experience in customer service or customer support.
- Confident computer skills and ability to work with multiple applications simultaneously.
- Interest in technology and premium consumer products.
- Strong communication and problem-solving skills.
What We Offer
- Remote position based in Greece.
- Monday to Friday | 10:00 – 18:00.
- Gross salary: €1,300/month.
- Performance bonus of up to €150/month.
- Relocation support for candidates moving to Greece.
- 11 days of paid training before you start.
- An 8-month employment contract with the possibility to gain valuable international experience.
- Continuous support, professional development, and career growth within an international team.
If you're looking for a stable international role where you can combine customer service, technology, and career development while working remotely, we'd love to hear from you!