German-speaking Customer Service Specialist

Ready to take your communication skills global? As a German-speaking Customer Support & Sales Representative, you'll deliver top-tier service to customers while identifying opportunities to drive sales and build long-term client relationships. This is your chance to work remotely from anywhere in Portugal or from our modern office in Oriente, Lisbon.

What you'll do:

• Respond to customer requests via phone, email, or chat, providing timely and effective solutions.

• Log interactions in the CRM system and follow up until resolution, ensuring top customer satisfaction.

• Support order management, process requests, and proactively share updates with customers.

• Identify upselling opportunities and meet quarterly sales goals while maintaining excellent service standards.

You're the perfect fit if you:

• Speak German (native level) and English (B2).

• Have experience in customer support or contact center roles (mandatory).

• Bring a sales-driven mindset and enjoy helping customers find the right solutions.

• Are organized, proactive, and thrive in a dynamic environment.

Whats in it for you:

• 6-month contract (CDD) with the possibility of renewal.

• Flexible work setup work from home or from our Lisbon office.

• Monday to Saturday schedule (08:0021:00, rotational shifts).

• Performance bonus and daily meal allowance (7.23 net/day).

• Health insurance after 6 months of employment.

• Join a friendly, multicultural team with real opportunities to grow.

If you're passionate about customer experience and want to use your German skills in a dynamic international setting, wed love to hear from you.

Apply today and take the next step in your customer service career!