German Customer Service Specialist - Lisbon

Join an international team where communication, problem-solving, and customer satisfaction take center stage. As a German-speaking Customer Support & Sales Representative, youll help customers across the DACH region, providing exceptional service while identifying opportunities to drive sales and strengthen client relationships.

What youll do:

• Handle incoming requests via phone, email, or chat, ensuring timely and professional responses.

• Log and track customer interactions in the CRM system, following up on open cases until resolution.

• Provide accurate updates and maintain high customer satisfaction scores.

• Identify sales opportunities, achieve quarterly goals, and contribute to overall team performance.

• Capture all required data in compliance with internal policies and client requirements.

Youre the perfect fit if you:

• Speak German (native level) and English (B2).

• Have experience in customer support or contact center environments (mandatory).

• Bring a sales mindset and enjoy engaging with customers to find solutions.

• Are detail-oriented, proactive, and comfortable working in a dynamic, fast-paced environment.

Why youll love this opportunity:

• Full-time contract (CDD 6 months) with potential for extension.

• Monday to Saturday schedule (08:0021:00, rotational shifts).

• Performance bonus and daily meal allowance (7.23 net/day).

• Health insurance after 6 months.

• A supportive, multicultural work environment that values growth and collaboration.

If youre a motivated communicator who enjoys helping others and thrives in a customer-focused role, this opportunity is for you.

Apply today and bring your German skills to a global company that invests in your success.