German-Speaking Content Moderator (On-site in Porto, Portugal)

Are you fluent in German and looking for an exciting career opportunity in a dynamic, international environment? Join our team in Porto, Portugal, and play a crucial role in safeguarding our social media platform's online community! We are looking for dedicated individuals to join our Content Moderation team in our vibrant on-site office.

The Role: German Content Moderator

As a German-Speaking Content Moderator, you will be on the front line, ensuring a safe and positive experience for all users of our social media platform, particularly within the German-speaking market.

Key Responsibilities:

• Review and analyze user-generated content (text, images, video) from the German market to ensure strict adherence to platform guidelines and policies.
• Accurately and efficiently make decisions on content eligibility, including the removal or escalation of material that violates community standards (e.g., hate speech, graphic content, misinformation).
• Maintain a high level of accuracy and quality in all moderation decisions.
• Keep up-to-date with evolving social media trends, policy updates, and training materials.
• Contribute to a high-performing team environment in a fast-paced, 100% on-site office setting.

What You Must Bring

• Language Proficiency (Mandatory):
  • German: Complete fluency (written and spoken) is a must-have. You must be able to understand complex and nuanced native German content.
  • English: A working level of English (minimum B2 level) is required for training, internal communication, and understanding policy documentation.
• Work Style:
  • Proven ability to maintain high focus, attention to detail, and a neutral, objective stance while reviewing sensitive content.
  • Excellent decision-making skills under pressure.
  • Resilience and maturity to manage emotionally challenging material.

What is Good to Have (But Not a Must)

• Prior Experience: Previous experience in content moderation, customer service, or a back-office environment is a plus, but we provide comprehensive, fully paid training for all new hires.
• Cultural Knowledge: An understanding of German online culture and social dynamics is beneficial.

Work Environment and Schedule

• Location: 100% On-site in Porto, Portugal. All work is performed from our modern office facility.
• Equipment: All necessary work equipment will be provided by the company.
• Shifts (Rotative 24/7): You must be available to work a rotative schedule across all days of the week (Monday to Sunday) and all shifts, which include:
  • Morning Shift: 07:00 – 16:00
  • Afternoon Shift: 14:00 – 23:00
  • Night Shift: 22:30 – 07:30
  • Schedules will include two rotative days off per week.

Compensation and Benefits

We offer a competitive package designed to support your move and successful career in Porto:

• Competitive Salary Package (Paid 14 times per year as per Portuguese law).
• Meal Allowance to support daily expenses.
• Health Insurance (Private plan provided).
• Career Growth: Excellent opportunities for professional development and internal promotion within a global company.
• Additional Company Perks (Details provided during the interview process).

Supporting Your Move to Porto:

• Accommodation:
  • A room in a fully furnished shared apartment is provided for a maximum period of 12 months.
  • The fixed rent for this accommodation is €280 per month, which conveniently includes all utility bills (water, electricity, internet).
  • This fixed rent amount will be directly discounted from your monthly payslip.
    

Ready to start your new career in the vibrant city of Porto?