Trust & Safety Content Moderator

Job Title

Content Moderator – Trust & Safety (French & English)

Location

📍 Lisbon, Portugal
On-site – TP Tejo

Start Date

🗓 2 February 2026

About the Role

As a Content Moderator for Social Media, you will be responsible for reviewing and moderating user-generated content for the French market, ensuring a safe and compliant online environment. You will apply platform policies and community standards while maintaining high quality and performance levels aligned with client KPIs.

What You'll Do

• Review and moderate high volumes of online content for social media platforms targeting the French market
• Ensure all user-generated content complies with client policies and community guidelines
• Develop and maintain strong knowledge of moderation policies and standards
• Apply best practices to consistently meet and exceed client KPIs
• Identify trends and use acquired knowledge to propose internal and external improvement ideas
• Maintain objectivity while reviewing sensitive or challenging content

What Youll Need

• Native-level French (written and verbal) – mandatory
• English proficiency at B2 level – mandatory
• Ability to learn quickly and adapt to new policies and tools
• Strong judgment skills and the ability to separate personal beliefs from moderation decisions
• Positive attitude, motivation, and resilience
• Experience working with high volumes of online content (preferred)
• Availability to work 24/7 rotating shifts, Monday to Sunday – mandatory

Benefits

• Stable employment with career progression opportunities
• Continuous training and personal development investment
• Health insurance from day one
• Possibility of accommodation in company-provided apartments
• Initial flight cost reimbursement
• Annual return flight to home country (within Europe)
• Free Portuguese language courses
• Access to sports activities and organized social events
• Monthly and quarterly performance bonuses