Job Openings Customer Service (Dutch Speaker)

About the job Customer Service (Dutch Speaker)

Customer Service Digital Wallet (Dutch Speaker)

Location: Lisbon, Portugal

Start Date: 3 July 2025

Schedule: Monday to Friday, 08:0017:00

Days Off: Saturday & Sunday

Work Model: Remote (First month on-site training)

Contract: 6-month CDD

Salary & Benefits

  • Base Salary: 1,100 gross per month x 14 payments
  • Meal Allowance: 7.23 per working day
  • Transport Allowance: 20 per month
  • Health Insurance: Available from day 1 (free after 6 months; small contribution required initially)
  • Welcome Bonus: Paid in 4 installments (up to 1,000; absenteeism <6%)
  • Relocation Support (for candidates moving to Lisbon):
    • Airfare reimbursement: Up to 400 (after 6 months)
    • Accommodation: Room in shared apartment max 12 months (280/month with all utilities included, deducted from salary)

Welcome Bonus Details

  • Paid in 4 equal installments (provided absenteeism is below 6%)
    • 1st: After 3 months (paid in month 4)
    • 2nd: After 6 months (paid in month 7)
    • 3rd: After 9 months (paid in month 10)
    • 4th: After 12 months (paid in month 13)

Who Can Apply

  • Dutch native/fluent speaker
  • EU ID, Residence Card, Manifestação de Interesse, or relevant Visa (under consultation)
  • Strong communication and customer service skills

Selection Process

  1. Application submission
  2. Validation
  3. First call
  4. Online tests
  5. Interview
  6. Client interview (if required)
  7. Job offer & hire

Ready to make a difference supporting digital wallet customers, work (mostly) remotely, and receive excellent relocation and benefits in Lisbon? Apply now!