German Content Moderator

Languages: Fluent in German (C2) and proficient in English (B2)

Start Date: November 18, 2024

Office Location: Lisbon, Portugal (On-Site)

Schedule: Monday to Friday, Rotative shifts between 08:00 AM 22:00 PM

• Days Off: Saturday & Sunday

Base Salary: 1300 EUR gross per month (14 months), 18 200 EUR annually

Language Bonus: 250 EUR paid annually

Performance Bonus: 380 EUR per year

Type of Contract: Permanent

No Relocation Package - Local Candidates Only

Job Description:

We are seeking a diligent Content Moderator to join our team in Lisbon. As a Content Moderator, you will play a crucial role in ensuring the quality and safety of content on our platform, adhering to guidelines and policies while maintaining a positive user experience.

Responsibilities:

• Monitor and moderate user-generated content according to established guidelines and policies

• Review and assess reported content, taking appropriate actions such as editing, deleting, or escalating as necessary

• Maintain a high level of accuracy and efficiency in content moderation tasks

• Respond to user inquiries and issues related to content moderation in a timely and professional manner

• Collaborate with cross-functional teams to improve moderation processes and guidelines

• Stay updated on industry trends and best practices in content moderation and community management

Requirements:

• Fluent in German (C2 level) and proficient in English (B2 level), both written and spoken

• Prior experience in content moderation or a related field is a plus

• Strong attention to detail and ability to work in a fast-paced environment

• Excellent communication and decision-making skills

• Ability to handle sensitive and confidential information with professionalism

• Flexibility to work rotational shifts including evenings

Why Join Us:

• Competitive salary with 14 months of pay annually and performance-based bonuses

• Opportunity to work in a dynamic team environment in Lisbon

• Permanent contract with opportunities for career growth and development

• Language bonus and performance bonus incentives

• Be part of a company committed to maintaining a safe and positive online community

If you are passionate about maintaining content quality and ensuring a positive user experience, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter detailing your relevant experience and why you are interested in joining our team as a Content Moderator in Lisbon.