Customer service (French)

Customer Support Specialist

Location: Portugal

We are looking for a Customer Support Specialist to join our team in Portugal. If youre passionate about helping others and thrive in a fast-paced, multicultural environment, this role is for you!

Key Responsibilities:

• Provide excellent customer support via phone, email, and chat.
• Resolve customer inquiries and issues in a timely and efficient manner.
• Maintain a positive company image and provide personalized solutions to customers.

Requirements:

• Fluency in French
• Strong communication and interpersonal skills.
• Ability to work efficiently in a dynamic, multicultural environment.
• Previous experience in customer service is a plus, but not required.

Compensation & Benefits:

• Gross Monthly Salary: 1,251.84 (without housing)
• Meal Allowance: 7.00/day (154.00/month)
• Vacation Compensation: 78.42/month (Holiday pay included)
• Training Compensation: 185.60/week for the first 4 weeks of training.
• Health Insurance: Comprehensive coverage provided by Allianz.
• Annual Benefits: 13th and 14th-month salary, paid monthly.
• Relocation Assistance: Airport pickup and cultural integration activities.

Contract Details:

• Duration: 12-month initial contract, extendable for another 12 months, with the potential for a permanent position after 2 years.
• Work Schedule: Full-time, 40 hours/week with 2 days off.

Perks & Extras:

• Annual Flight: Round-trip flight within Europe after 12 months of employment (subject to budget).
• Additional Support: Access to the TP Feel Well clinic and shared accommodation options for up to 14 months.
• Language Courses: Portuguese language courses after 3 months (subject to availability).

Location Highlights:

Portugal offers stunning coastlines, rich culture, excellent cuisine, and outdoor activities. Whether youre enjoying vibrant cities or charming towns, Portugal is an ideal location for both work and leisure.

How to Apply: Submit your CV and relevant documents to apply for this exciting opportunity. We look forward to welcoming you to our team!