French Customer service

rench-Speaking Customer Service Representative Meal Card Solutions - Braga, Portugal

Compensation Package:

• Base Salary: 830 x 14 months (11,620/year)
• Monthly Allowance: 140 x 12 months (1,680/year)
• Total Annual Compensation: 13,300

Start Date: January 30, 2025

Schedule:

• Monday to Friday
• Shift Hours: 07:00 - 19:00 (Rotational)
• Guaranteed weekends off

Key Requirements:

• Native/Near-native French
• Customer service orientation
• Strong communication skills
• Problem-solving abilities
• Attention to detail

Core Responsibilities:

• Process meal card inquiries and requests
• Provide real-time support to cardholders
• Handle transaction-related questions
• Resolve card-related issues
• Maintain accurate customer records

Contract Details:

• Permanent contract
• 3-month trial period
• On-site position in Braga

Benefits:

• Monthly allowance (140)
• Health insurance (post-trial)
• Professional development
• Training programs
• Modern office facilities

Work Environment:

• Contemporary office space
• Ergonomic workstations
• Break room facilities
• Accessible location
• Collaborative atmosphere

Ideal Candidate Profile:

• Previous customer service experience (preferred)
• Experience with payment systems (advantage)
• Basic computer proficiency
• Team player mentality
• Adaptable to changing priorities

Development Opportunities:

• Comprehensive onboarding
• Product training
• Customer service skills development
• Career advancement paths
• Regular performance reviews

Why Choose Us:

• Industry leader in meal card solutions
• Stable work environment
• Work-life balance with fixed weekends
• Professional growth opportunities
• Supportive team culture
• International exposure

Required Documents:

• Updated CV
• Cover letter
• Language certificates (if available)
• Work authorization documents
• References (if available)