About the job Dutch-Speaking Customer Expert | Athens, Greece
Location: Athens, Greece (Piraeus – PPP2)
Languages Required: Dutch (C1) & English (B2)
Employment Type: Full-Time
Start Date: 13.07.2026
Working Schedule
- Monday to Friday
- Rotational shifts between 10:00 – 22:00
About the Role
We are looking for enthusiastic Dutch-speaking Customer Experts to join an international team in Athens, supporting customers of a globally recognized technology brand.
In this role, you will assist customers through phone, chat, and email, helping them with product inquiries, purchases, and after-sales support. You will play an important role in delivering a positive customer experience while working in a modern and customer-focused environment.
This opportunity is ideal for candidates looking to start or grow an international career in Greece.
Main Responsibilities
- Provide customer support via inbound phone, chat, and email
- Assist customers with product information and purchasing guidance
-
Support after-sales requests, including:
- Delivery inquiries
- Returns and cancellations
- General service support
- Follow internal procedures to ensure high-quality customer interactions
- Be open to cross-skilling between sales and customer service functions
- Maintain accurate customer records and case documentation
Requirements
- Fluent Dutch (C1 level)
- Good English level (B2 minimum)
- Strong communication and customer service skills
- Basic PC knowledge and familiarity with MS Office
- Typing speed of at least 25 WPM with 80% accuracy
- Familiarity with MacOS and iOS is considered an advantage
- Ability to work rotational shifts
- No previous experience required — training will be provided
- EU citizenship or a valid Greek residence/work permit is required
Training & Development
- 1-week nesting period with internal assessment
- Continuous training and weekly development sessions
- Opportunity to expand skills across sales and service support
- Exposure to exciting peak periods such as product launches and seasonal campaigns
Compensation:
- Base Salary: €1,300 gross/month × 14 salaries €18,200/year
- Performance Bonus: €250/month €3,000/year
Relocation Support (Optional):
- Full Package: Flight + Hotel stay + Real estate agency fee
Alternative: €250 relocation allowance + real estate agency fee
What the Company Offers
- International and supportive work environment
- Career growth and upskilling opportunities
- Opportunity to work with a world-leading technology brand
- Potential part-time opportunities based on operational needs
- Modern office environment in Athens
About Athens
Athens offers a unique combination of international career opportunities, Mediterranean lifestyle, rich culture, beautiful beaches, and vibrant city life. It is an ideal destination for candidates seeking both professional growth and a high quality of life.
Recruitment Process
- Application & CV Review
- Language Assessment
- Interview Process
If you are motivated, customer-oriented, and excited about building an international career in Greece, we would be happy to hear from you.