About the job Trust & Safety Support Specialist – French Speaker (Athens On-Site)
Location: Athens, Greece (On-site)
Schedule: Monday to Friday | 10:00 – 18:00
Training Start Date: 16 June 2026 (20 working days, fully paid)
Salary & Benefits
€1,100 gross/month
Up to 10% productivity bonus
Transportation bonus up to €100/month (based on office presence)
Salary increase to €1,150 gross/month after 3 years
Relocation Support (Choose One Option)
Flight ticket + hotel accommodation + real estate agency fee covered
OR
€250 relocation allowance + real estate agency fee covered
About the Project
Join a globally recognized professional networking and employment platform, part of Microsoft since 2016, helping millions of users connect, learn, and grow professionally worldwide.
As a Trust & Safety Support Specialist, you will support users of the platform's Learning services and Recruiter tools while ensuring a safe, secure, and high-quality user experience.
Key Responsibilities
Handle customer inquiries via email regarding platform usage and subscription management
Troubleshoot administrator and license-related issues
Support Trust & Safety, Privacy, and Security cases
Assist with account-related requests, including account merging and general platform guidance
Maintain professional written communication in French and English
Manage multiple tasks, emails, and chats simultaneously
Contribute to a safe and positive online environment
Requirements
French level C1 and English level B2
No previous experience required
Bachelor's degree OR 2+ years of experience in Risk, Compliance, Privacy, Legal, or related support roles
Strong written communication and problem-solving skills
Ability to multitask effectively in a fast-paced environment
Good PC skills and MS Office knowledge
Typing speed of at least 25 WPM
Typical Cases You'll Handle
Account merging requests
Learning platform support
License and administrator issues
Trust, Safety, Privacy, and Security concerns
Why Join Us?
Fully paid 20-day training program
Career growth and internal development opportunities
Modern office environment with relaxing break areas
International and supportive work culture
Great Place to Work-certified company
Free online Greek language courses
Health care benefits and employee discounts
Company events and community initiatives
Hiring Process
- Application Review
- Online Language Assessments
- Client Interview
Apply now and become part of a global team supporting one of the world's leading professional networking platforms.