Italian Customer Support Advisor - Remote from Anywhere in Portugal

Customer Support Advisor (Italian Speaking) Work Remotely from Portugal

Remote | Full-Time | Flexible Shifts | Multiple Projects (Tourism & Tech)

Are you fluent in Italian and ready for a change of scenery? Start a new chapter with usworking remotely from anywhere in Portugal while supporting international clients in industries like tourism and tech.

Whether you prefer the energy of Lisbon, the charm of Porto, or the calm of a coastal town, this role gives you the flexibility to work from your ideal Portuguese location. If you're relocating from abroad, we've got your back with a relocation package that includes flight reimbursement and housing.

What Youll Do

• Deliver exceptional support to Italian-speaking customers via phone, email, or chat

• Troubleshoot, guide, and resolve customer issues professionally and empathetically

• Handle queries related to travel, tech, or other global services

• Collaborate with an international teamall while working from the comfort of your home

Whats in It for You

• Fully remote role from anywhere in Portugal

• Competitive salary + monthly performance bonuses

• Meal allowance included every working day

• Relocation support for candidates moving to Portugal:

  • Flight costs reimbursed

  • A room provided in a shared company apartment

• Join a dynamic, multicultural company with career development opportunities

• Flexible working hours in rotating shifts for better work-life balance

What Youll Need

• Fluent Italian (C2 level) both written and spoken

• English at B2 level for internal communication

• EU citizenship or a valid Portuguese visa/residence permit

• High school diploma (or equivalent qualification)

• Great communication skills and a customer-first attitude

• Willingness to work flexible hours and rotating shifts

Why Portugal?

Portugal is one of Europes top destinations for remote workoffering a high quality of life, low cost of living, friendly locals, and over 300 days of sunshine a year. From vibrant cities to beaches and mountains, its the perfect place to balance work and life.

Interested? Want to Learn More?
Reach out to Leslie Marquis at leslie.marquis@cbtalents.org for more information or to submit your application.

Make the move. Build your career. Live the Portuguese lifestyle.