Italian Customer Support Advisor - Remote from Anywhere in Portugal

Customer Support Advisor (Italian Speaking) Join an International Team from Portugal

Remote | Full-Time | Flexible Shifts | Global Clients (Tourism & Tech)

Are you passionate about customer service and curious to work in a truly international environment? This is your chance to kick-start or elevate your career with a global company, all while enjoying the lifestyle and sunshine of Portugal.

Were looking for Italian-speaking Customer Support Advisors to assist international customers in tourism, tech, and digital servicesright from the comfort of your home in Portugal. Youll be part of a multicultural team, gain valuable international experience, and work on exciting global projects that make a difference.

Why This Role Stands Out

• Work remotely from anywhere in Portugalwhether youre living in Lisbon, Porto, or planning to relocate

• Be part of a diverse, multilingual team supporting world-class brands

• Receive full training and ongoing support to grow professionally

• Gain hands-on experience in international customer service operations

What We Offer

• Remote position with flexible working hours (rotating shifts)

• Attractive base salary + monthly performance bonus

• Daily lunch allowance

• Relocation package if youre moving to Portugal:

  • Flight reimbursement

  • Accommodation in a shared apartment provided

• Dynamic work environment in a multicultural company with global reach

• Clear growth opportunities and long-term career potential

Your Responsibilities

• Provide top-tier support to Italian-speaking customers via phone, email, or chat

• Solve problems and answer inquiries related to bookings, digital tools, or tech services

• Represent international brands with professionalism and empathy

• Collaborate virtually with colleagues from around the world

What Youll Bring

• Fluent Italian (C2) and good command of English (B2)

• Valid EU passport or residence visa in Portugal

• High school diploma (A-level or equivalent)

• A proactive, customer-focused mindset

• Willingness to work in rotating shifts for schedule flexibility

An International Career, a Portuguese Lifestyle

Live by the ocean, explore new cultures, and grow professionallyall at once. Portugal is not only a beautiful country to live in, its also a rising hub for remote work, global companies, and international talent.

Want to know more or ready to apply?
Get in touch with Leslie Marquis at leslie.marquis@cbtalents.org for more info.

Build a global career without bordersstart your journey in Portugal today!